Rewarding operational improvement: Target changes, not just numbers

Rewarding individual operators and operations as a group means recognizing them for their performance and acknowledging them for their contributions to the goals of their organization. Group recognition is usually tied to lagging metrics. Asset reliability is a good example of this. It is important to indicate the key performance indicators.

Key Takeaways:

  • Rewarding reliability-boosting behaviors will encourage an environment of more reliability-boosting behaviors.
  • To maintain high levels of performance operators must shift from a reactive mindset to a proactive mindset.
  • Preserving asset reliability leads to increase productivity and more sustainability.

“Proactive operators are innovative problem solvers.”

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