Rewarding operational improvement: Target changes, not just numbers
Rewarding individual operators and operations as a group means recognizing them for their performance and acknowledging them for their contributions to the goals of their organization. Group recognition is usually tied to lagging metrics. Asset reliability is a good example of this. It is important to indicate the key performance indicators.
- Rewarding reliability-boosting behaviors will encourage an environment of more reliability-boosting behaviors.
- To maintain high levels of performance operators must shift from a reactive mindset to a proactive mindset.
- Preserving asset reliability leads to increase productivity and more sustainability.
“Proactive operators are innovative problem solvers.”
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